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Most Common Questions Answered
Where can I ship to?
Ethos provide a worldwide delivery service.
Can I track my shipment?
Yes – our dedicated team of account managers milestone every shipment realtime within our system, and send you live updates. This gives you a full sight of when your goods were collected and delivered.
Will I have to pay duty tax when importing goods from the EU?
When buying goods from outside the EU, you have to pay duties and taxes to UK Customs in order to have your goods released into the country.
What type of information do you need from me to obtain a quote for shipping?
We would require to know the collection and delivery details, weights and dimensions of the goods.
Does Ethos Carriers arrange shipment to private addresses?
Yes, we can arrange shipment to any addresses.
What does a Full/Part Load mean?
A part load are goods which only fills a truck partially. In essence, the quantity of the shipment is bigger than the Less Than Truckload (LTL) shipment. Also, the shipment cannot fully occupy a truck i.e. its capacity is much lower than a Full Truckload (FTL) shipment.
If You Have Any Questions Contact Us
Wherever you need to send something in the world, by whichever route, we can help!